Identity Management Users Page Is Blank Or Gives a "URL Is Invalid" Error When AD Administrator Logs In

When AD user with admin privileges(Orchestrator level) is logging to identity/management/users page. The page is either blank or URL is not valid error.

Issue Description:


When an AD user with admin privileges(Orchestrator level) is logging into the Identity > Management > Users page, the page is either rendered blank or throws a "URL is not valid" error as shown below.

Resolution:


In order to resolve this, the AD user should be added to the Administrators group in Identity either via username or email address. See below for reference.



What if there are no entries in the group - is there any way to add one without using sql?