I use outlook mail but it 's difficult tzo specify the folder

[rlgandu (Rajyalakshmi Gandu)]

@Ibrahima_Diogoye_Diouf

Get Outlook Mail Messages - Specified Folder does not exist - works 95% of the time - why not 100%?

Hi @taxguy33, I have experienced this error many times in my ongoing process in production. My process involves accessing email from subfolders under a shared mailbox. I’ve observed this error even if the outlook is open. Here are the options you could try (both worked for me). Give an hour after you open the Outlook application before you run the process. Even though the subfolders under the shared mailbox are visible, for some reason, the bot couldn’t identify them. This wait time really w…

Try giving the folder like this…I guess your username
Is displayed in your outlook

abc@xyz.com\Inbox

abc@xyz.com/Inbox

Abc@xyz.com is the outlook name that we see as main folder

Try both the slashes

Cheers