I suddenly can't log in to uipath

After not using uipath for two weeks, I suddenly can’t login to uipath. Please help. I need to use it ASAP. I can only do the sign in option and not the “connect to Orchestrator” because I don’t have a machine key.

hey,

welcome to the community!!
first go log in to the URL
Platform.uipath.com
then after try to login Uipath Studio

Thanks

it says this

Hey,

Create a Tenant in Platform.uipath.com
Go through this Document it will help you
Managing tenants (uipath.com)

Thanks

can i do that even though I am not a system admin?

hey,

i think credential is required to connect the Uipath studio

Thanks

what’s a tenant?

Hi @Gonzales_Paula_Jane

Could you maybe copy the entire error with the copy icon and share it here?

Hi @loginerror

RemoteException wrapping UiPath.Service.Orchestrator.Clients.OrchestratorHttpException: Login failed
at UiPath.Service.Orchestrator.OrchestratorClientExtensions.EnsureOrchestratorStatusCodeAsync(HttpResponseMessage response)
at UiPath.Service.Orchestrator.Clients.OrchestratorEnrollment.GetEnrollmentDataAsync(HttpClient client, String connectionString, CancellationToken ct)
at UiPath.Service.UserHost.InteractiveConnectFlow.<>c__DisplayClass14_0.<b__0>d.MoveNext()
— End of stack trace from previous location —
at UiPath.Service.HttpExceptions.Improve[T](Func1 code) at UiPath.CoreIpc.Server.<>c__DisplayClass7_3.<<-ctor>g__InvokeMethod|6>d.MoveNext() --- End of stack trace from previous location --- at UiPath.CoreIpc.Server.<>c__DisplayClass7_1.<<-ctor>g__HandleRequest|3>d.MoveNext() --- End of stack trace from previous location --- at UiPath.CoreIpc.Server.<>c__DisplayClass7_2.<<-ctor>b__5>d.MoveNext() --- End of stack trace from previous location --- at UiPath.CoreIpc.Helpers.Timeout[TResult](TimeSpan timeout, List1 cancellationTokens, Func2 func, String message, Func2 exceptionHandler)

Could you please double check that your network and or local firewall is not blocking any requests?

Hey @Gonzales_Paula_Jane ,

Just wanted to check if you were able to log in to Studio in the end.

Thanks,
Raluca

This topic was automatically closed after 4 days. New replies are no longer allowed.