I need to open the production machine

[Cuberoot]

Whenever I ran a hot from orchestrated, I need to open production machine.if I don’t open the machine it doesn’t click on the SharePoint site.Could you pls tell me how to do it?
TIA

[Gokul001 (Gokul Balaji)]

Hi @Cuberoot

You need to install the Service mode as the robot type

Check out this thread

Unattended but working only when the screen is open

Thanks a lot @seanrockvz13 for explaining to me about many things. After checking the whole system setting again . I have come to know that the path is installed with the Robot type as User Mode in the non-working VM . After the reinstallation is done with the robot type as Service Mode the VM is working fine. [image] If anyone faces the same issue you need to check this first in task manager->Details [image] There should be a Service. host available in the running state for unattended and…

Regards
Gokul

[Rahul_Unnikrishnan]

Hello @Cuberoot

Please confirm whether you have installed Robot in service mode. Also is it happening only for one click activity?

Robot Service

Thanks

[postwick (Paul)]

If you sign into the server with the robot account (you shouldn’t) you have to SIGN OUT. Don’t just close the RDP window. SIGN OUT from the start menu.

[Cuberoot]

Before that process all the bots are running fine in the orchestrator.

[kirankumar.mahanthi1 (Kirankumar Mahanthi)]

Hi @Cuberoot ,

As suggested by our Forum leaders could you please check the BOT(which you are unable to run the SharePoint process) you installed as service Mode or User Mode. if you install the BOT as user mode you cannot run the process as un attended.

you mentioned that before this process runs all other bots are running do you mean that there other processes running in the bot you mentioned are successful. are those process use any UI or only background automation you are doing.

if you are continuously facing issue with the SharePoint site and if the bot installed in service mode. please make sure all the user logged out from the BOT vm before you are trying to run the process. and also you could try automating the SharePoint site in background mode by suing custom SharePoint activities if SharePoint in on-prem or if it is in azure we could create application id and try to run the automation in SharePoint background mode.

if you need any more details please share here so that you could get more help from the forum. thanks.