I am getting error "AI Fabric tenant could not be reached"

[sampadapune25 (Sampada)]

I am getting error “AI Fabric tenant could not be reached”

I tried below things but still did not resolve. Please help me on this issue to resolve

1. tried disabling the AI Fabric and re- enabled

2. created another new services and applied AI - Fabric license

3. Checked users->roles and check admin role

Please find below checks.

Please help me any other for setting , I need to do to resolve. thanks in advanced.

[TimK (Tim Kok)]

Have you assigned the licenses to the tenant?

[Maneesha_de_silva]

@sampadapune25
Go to edit license and allocate ai robot license

[sampadapune25 (Sampada)]

yes,already assigned.

[sampadapune25 (Sampada)]

yes. already assigned.for both tenant 1-1 robot license allocated.like below.

[GBK]

@sampadapune25 - please have a look at Jeremy’s steps - it might help you!

AI Fabric tenant could not be reached

Hi all, We are making some good progress on solving these issues. Here are some workaround in meantime: Try disabling AI Fabric from the tenant and enabling it back. Go to orchestrator service (for instance having AI Fabric enabled) users->roles and check admin role: [image] if you see ML Package and ML Skill line but permissions are not checked in you need to create another role having all ML Package, ML Skills and ML Logs granted and assigned it to you. After refresh ML Skill page should…

[sampadapune25 (Sampada)]

Thanks GBK.
I tried all these steps. not resolved.

[Jeremy_Tederry]

@sampadapune25 did you select right tenant before clicking on AI Fabric button? To do so just click on your initials or picture top left and select the tenant among the list then click on AIF button.

[sampadapune25 (Sampada)]

Thank you, Jeremy… Successful!