# Http Request Status Code **URL:** \ **Category:** Help\ **Tags:** http-request, question, webapi, activities\ **Created:** [December 5, 2019, 5:54am UTC](https://forum.uipath.com/t/http-request-status-code/174447 "2019-12-05T05:54:38Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![supu123](https://sea2.discourse-cdn.com/uipath/user_avatar/forum.uipath.com/supu123/32/60355_2.png) [@supu123](https://forum.uipath.com/u/supu123)\ **Post date:** [December 5, 2019, 5:54am UTC](https://forum.uipath.com/t/http-request-status-code/174447/1 "2019-12-05T05:54:38Z")
Hii, I am using HTTP request for interfacing with OTRS but the status code is 0 What does that means How to solve it Thanks and Regards, Supriya ---
**Author:** ![Srini84](https://sea2.discourse-cdn.com/uipath/user_avatar/forum.uipath.com/srini84/32/464032_2.png) [@Srini84](https://forum.uipath.com/u/Srini84)\ **Post date:** [December 5, 2019, 5:56am UTC](https://forum.uipath.com/t/http-request-status-code/174447/2 "2019-12-05T05:56:27Z")
You can get info from the below link [https://doc.otrs.com/doc/api/otrs/6.0/Perl/Kernel/GenericInterface/Transport/HTTP/REST.pm.html](https://doc.otrs.com/doc/api/otrs/6.0/Perl/Kernel/GenericInterface/Transport/HTTP/REST.pm.html) Hope this helps Thanks ---
**Author:** ![Yoichi](https://sea2.discourse-cdn.com/uipath/user_avatar/forum.uipath.com/yoichi/32/523754_2.png) [@Yoichi](https://forum.uipath.com/u/Yoichi)\ **Post date:** [December 5, 2019, 6:10am UTC](https://forum.uipath.com/t/http-request-status-code/174447/3 "2019-12-05T06:10:39Z")
Hi, > [@supu123](#): > > the status code is 0 I suppose It means there is no HTTP response. And it usually causes at low network layer below HTTP such as TCP/IP. Can you access to it like browser? If not, you need to check network settings such as firewall, port number, whether http service is running, etc Regards, ---
**Author:** ![supu123](https://sea2.discourse-cdn.com/uipath/user_avatar/forum.uipath.com/supu123/32/60355_2.png) [@supu123](https://forum.uipath.com/u/supu123)\ **Post date:** [December 5, 2019, 6:31am UTC](https://forum.uipath.com/t/http-request-status-code/174447/4 "2019-12-05T06:31:20Z")
@Yoichi I didn’t get what u said Thanks and Regards, Supriya ---
**Author:** ![supu123](https://sea2.discourse-cdn.com/uipath/user_avatar/forum.uipath.com/supu123/32/60355_2.png) [@supu123](https://forum.uipath.com/u/supu123)\ **Post date:** [December 5, 2019, 6:32am UTC](https://forum.uipath.com/t/http-request-status-code/174447/5 "2019-12-05T06:32:10Z")
and if it is 401 error in case of redmine how to solve it Thanks and Regards, supriya ---
**Author:** ![Yoichi](https://sea2.discourse-cdn.com/uipath/user_avatar/forum.uipath.com/yoichi/32/523754_2.png) [@Yoichi](https://forum.uipath.com/u/Yoichi)\ **Post date:** [December 5, 2019, 6:51am UTC](https://forum.uipath.com/t/http-request-status-code/174447/6 "2019-12-05T06:51:39Z")
Hi, 401 means Unauthorised. You need to send request wirh proper credential such as ID/Password. Regards, ---
**Author:** ![Yoichi](https://sea2.discourse-cdn.com/uipath/user_avatar/forum.uipath.com/yoichi/32/523754_2.png) [@Yoichi](https://forum.uipath.com/u/Yoichi)\ **Post date:** [December 5, 2019, 9:25am UTC](https://forum.uipath.com/t/http-request-status-code/174447/7 "2019-12-05T09:25:26Z")
Hi, > I didn’t get what u said Sorry for my explanation is not good. I suppose there are mainly 2 possibilty for StaatusCode 0 as follows: 1. Your HTTP request does not reach the server. 2. The server is not working. If you access to the server via web browser, you might be able to get some information. Regards, ---
**Author:** ![supu123](https://sea2.discourse-cdn.com/uipath/user_avatar/forum.uipath.com/supu123/32/60355_2.png) [@supu123](https://forum.uipath.com/u/supu123)\ **Post date:** [December 5, 2019, 11:32am UTC](https://forum.uipath.com/t/http-request-status-code/174447/8 "2019-12-05T11:32:10Z")
Hi @Yoichi I don’t have access of server Do you have any idea about what may be the issue Thanks and Regards, Supriya ---
**Author:** ![Yoichi](https://sea2.discourse-cdn.com/uipath/user_avatar/forum.uipath.com/yoichi/32/523754_2.png) [@Yoichi](https://forum.uipath.com/u/Yoichi)\ **Post date:** [December 5, 2019, 12:26pm UTC](https://forum.uipath.com/t/http-request-status-code/174447/9 "2019-12-05T12:26:34Z")
Hi, Can you share more specific information such as Endpoint URL, your environment (Intranet? is there http proxy?) ,if possible? It’s also OK to share your workflow. Regards, ---
**Author:** ![dany\_khanth](https://sea2.discourse-cdn.com/uipath/user_avatar/forum.uipath.com/dany_khanth/32/190413_2.png) [@dany\_khanth](https://forum.uipath.com/u/dany_khanth)\ **Post date:** [May 11, 2021, 1:31pm UTC](https://forum.uipath.com/t/http-request-status-code/174447/10 "2021-05-11T13:31:49Z")
hi yoichi, Facing similar kind of issue… few URLs working https activity few showing unable to connect to remote server, but manually url works find… it may be due to vpn ? ---
**Author:** ![Yoichi](https://sea2.discourse-cdn.com/uipath/user_avatar/forum.uipath.com/yoichi/32/523754_2.png) [@Yoichi](https://forum.uipath.com/u/Yoichi)\ **Post date:** [May 11, 2021, 11:49pm UTC](https://forum.uipath.com/t/http-request-status-code/174447/11 "2021-05-11T23:49:08Z")
Hi, Is your problem same as the following post? > [@VPN network -HTTP request](https://forum.uipath.com/t/vpn-network-http-request/313713): > > AS URL works manually inside VPN network but http request activity not working for few URLS inside VPN network, How to resolve it? I’ll reply in the above topic. Regards,