How to Work on Selectors When the Dropdown Collapses (List that needs to be selected Dynamically)?

Help Studio
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1

Hi team,

I have a process where the bot needs to select address from the dropdown and clicks on the actual address. This process has been working for me for a long time but looks like something has been changed from the website side (but not sure) that even though the actual address screen appears the click does not seem working. Here is what the existing flow looks like for that portion.

This image appears to show a workflow diagram with various steps including logging messages, searching for a warehouse address from a dropdown menu, and scrolling for the list, annotated with handwritten notes. (Captioned by AI)
This image appears to show a workflow diagram with various steps including logging messages, searching for a warehouse address from a dropdown menu, and scrolling for the list, annotated with handwritten notes. (Captioned by AI)845×803 94 KB

One another issue - when trying to work on the UI Explorer for the selectors - the drop down collapses and makes it tough to fix. Is there anyone who has encountered similar issues and troubleshot?

Thank you for your help -
Sisay

2

Hi @Sisay_Dinku,

Can you please show the properties of your click activity?

Is send window messages property enabled? if not, please enable it.

Also, I see you have selected the mouse button as middle instead of left. Is there a specific reason or its just part of hit and trial?

Regards
Sonali

3

Did you tried with Select Item option instead of multiple clicks?

A partial view of a UI automation toolbox highlighting the "Select Item" option under the "Application" category. (Captioned by AI)
A partial view of a UI automation toolbox highlighting the "Select Item" option under the "Application" category. (Captioned by AI)601×210 3.74 KB

Also if you still want to go with click method - Try recapturing the elements one more time . This will fix if there are any minor modifications at the node level

4

Hi,

Please use with select item option instead of multiple clicks.

image
image753×257 19.3 KB

Thanks,
Solaimalai

5

@Sisay_Dinku

here you can try with below approaches,

  1. Select item from drop Down you can use
    Mostly it works..
    2.If not check is there any URL is changing after selecting address check the difference if address adding to main URL then you can directly navigate to that URL. this will be more dynamic if any changes was happened in Ui this won’t effect

Happy Automation!!