How to return a list of postponed queue items using Get Queue item?

Hi All.

I’ve currently got 1 process running off of 2 bots that should be constantly processing cases. Both bots are accessing the same queue with a check to pick up more queue items should they run out (if queueitems = 0, pick up more)

The problem I’m having is recently the process has been redesigned to mark some queue items as postponed which stays in the queue with a ‘new’ status but means when it checks to see how many items are left in queue will return a value higher than 0.

How to best return a list of postponed queue items? From there I can use the Get Queue Item activity and take the count from both away to determine how many items are left in queue.

Thanks in advance.

@Rashid.RPA

you can make use defer date(queueitem.deferdate) which will give you the postpone time.

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