I’ve currently got 1 process running off of 2 bots that should be constantly processing cases. Both bots are accessing the same queue with a check to pick up more queue items should they run out (if queueitems = 0, pick up more)
The problem I’m having is recently the process has been redesigned to mark some queue items as postponed which stays in the queue with a ‘new’ status but means when it checks to see how many items are left in queue will return a value higher than 0.
How to best return a list of postponed queue items? From there I can use the Get Queue Item activity and take the count from both away to determine how many items are left in queue.
Thanks in advance.