How to retrieve backlog?

Help Orchestrator
,
1

My company has a robot that is executed daily, but unfortunately the production server where the robot is running had some problems during the weekend. Is there any way that I can retrieve the backlogs with the information?

Cheers.

2

Hi @rodrigo.simao

  1. Review Logs: Check the logs generated by the robot to gather information about the execution and any errors or exceptions encountered. The logs can provide insights into what tasks were completed, what tasks failed, and any relevant error messages. Depending on your logging configuration, the logs may be stored locally on the server or in a centralized logging system.
  2. Orchestrator Queue: If your automation process utilizes the UiPath Orchestrator and queues, you can review the queue items to identify any backlog items that were not processed during the server downtime. Queue items that were not processed will remain in the queue, allowing you to retrieve them and take appropriate action.
  3. Error Handling and Retry Mechanism: If your automation process has error handling and retry mechanisms built into it, you can leverage these mechanisms to automatically handle and retry failed or incomplete tasks. This can help ensure that any backlog items are processed when the robot is back online.
  4. Database or Application State: Depending on the nature of your automation process and the applications it interacts with, you may be able to retrieve the backlog information directly from the relevant databases or application states. This could involve querying the database for pending tasks or checking the application for incomplete transactions.

Regards,

3

Hi @rodrigo.simao

You can check the logs of the particular process in the jobs in orchestrator.

Hope it helps!!
Regards,

4

Hi @rodrigo.simao

We can get the log information in the Job folder in Orchestrator we can download the logs and we can use that logs to see the information that where the bot fails and all.

You can also check how many queues are failed and how many are succesfull.

Hope it helps!!

5

@rodrigo.simao

Hi,

Retry Mechanism:

Modify your UiPath workflow to include a retry mechanism for failed or incomplete transactions.

Data Source Backup:

  • Check if there is a backup of the data source (e.g., database, file system) that the robot interacts with.

  • If a backup exists, restore the data source to a point before the weekend and rerun the robot to process the backlog.
    Communication and Reporting:

  • Inform relevant stakeholders about the server problems and the impact on the robot’s execution during the weekend.

  • Provide detailed reports or documentation highlighting the backlog and any necessary actions taken to address the situation.

6

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