How To Resume Suspended job After Action Center Form Expired

Dear Team,
Anybody can help me to overcome my issue as we are running a process through action center. If task expired it should not wait for form completion and should resume back. How we can achieve this.

Hi @MD_Arslan_Khan

Pls Make sure your UiPath.System.Activities package is updated to the latest stable version, if not pls try to upgrade.

If helpful, mark as solution. Happy automation with UiPath

@prashant1603765

What will happen after upgrade the systems package

It provides new features, fixes, and improved performance. Always try to test workflows afterward to ensure compatibility.

Hallo,

So the Task Timer stuff (I assume thats what you are using and what you mean by the form being expired), is just used to reassign the task or alert the user again.

If you want your process to wake up again you must add two triggers for it in a parallel activity.

Add a wait for form task, in one thread, but also a ‘Resume after delay’ in the other with the time you consider your form to be ‘expired’. If you set the parallel activity up so that it cancels the other thread when one finishes this will result in the robot continuing either if the form is completed (as that cancels the timer thread) or once the time is up (as that cancels the form waiting thread).

If you mean something else by the form expiring and I misunderstood, please elaborate on that.

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@Jon_Smith Thanks for response. I am actually generate a form on the base of present data in application and I assign to a officer for approval. Suppose tomorrow I get a more data so i want send anther form with updated data. In action center expiry time is set to 20 hours but I cant reassign it because I am not sure about data so I want end suspended jobs.

To make sure we understand each other correctly. Please show me how you are setting the form to ‘expire’ in the action center.

@Jon_Smith
Like this I am doing.

Cool, then we are talking about the same things indeed.

My suggestion with the parallel approach will work for you I think.

@Jon_Smith You mean I need to insert parallel activity and in that one I need to add two activities. right

Correct, one side being the wait for form activity and the other being the resume after delay activity set for 20 hours. Make sure the end both threads when one ends.

I suggest testing with a timer of 5 minutes in a sandboxed workflow so you get it right

@Jon_Smith I will check this and let you know.