How to make a public app with a conversational agent?

Hello everyone! ,

I’ve Created a public app with an embedded conversational agent using an Iframe element, configured the permissions to the external app, but when i try to access the link from another browser or computer I get this message:
Client not authorized
Please sign in again

when i try to use the app on the browser instance where i logged to my tenant the app works normally

take into consideration:
I’m using an enterprise trial account

Things i have tried:
I gave access to my folder to a cloud robot and unattended robot connected to my PC
I have tried to give permission to the external app to every possible service on folder and tenant level to no avail.
I have tried setting up other public apps that don’t use any agent service and they work fine

The question is how to make the app with the agent available for every user I share the link of my app?

Thank you for your help!!

Hi, @Felipe_Ochoa

UiPath conversational agent apps require users to sign in even if the app is public…because agent services don’t support anonymous access on enterprise trial tenants. The only solution is to have each user log in to your tenant before using the app link…true anonymous agent access is currently not available.

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Hello @arjun.shiroya , thank you for your answer, then would this be possible on a tenant with a proper license ? can you confirm please?

@Felipe_Ochoa

No, even with a proper enterprise license, UiPath conversational agent apps do not support true anonymous public access—every user must sign in to use the agent, regardless of license type. The public app feature only enables anonymous access for standard app elements, not for apps with conversational agents

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@Felipe_Ochoa

Agents currently cannot be public..so embedding in public apps is not a viable solution to make them public..

You need an orchestrator user to work with the agents

Cheers

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