How to improve response from UiPath's GenAI from giving generic responses?

[Ezra_24]

I have been using UiPath’s GenAI to generate replies for my mails. I am using CRM data for this. The replies are very generic even when I give it clear details. I tried changing the prompts many times but nothing changed much. Has anyone faced a similar issue? Does anyone have any idea on how to resolve it?

[V_Roboto_V]

Hi @Ezra_24

Welcome to Community.

Here is a useful resource to learn Prompt Engineering.:

Why Prompt Engineering is the Key to Building Powerful AI Agents

The rise of Agentic AI is transforming how we interact with Large Language Models (LLMs). AI Agents are no longer just responding to queries—they are thinking, planning, and taking actions dynamically. But there’s one crucial skill that determines their success: Prompt Engineering. Why is Prompt Engineering So Important? AI Agents don’t inherently “understand” tasks the way humans do. They rely on prompts to guide their behavior, define their role, and instruct them on how to handle in…

And here are some content on Context Grounding to further strengthen your responses

The Power of Context Grounding in APA: Role, Implementation, and Impact - Episode 10

As automation evolves beyond rule-based systems, Agentic Process Automation (apa) stands out for its ability to dynamically adapt, learn, and make decisions in real time. A key enabler of this intelligence is Context Grounding—the ability to establish and maintain relevant contextual awareness throughout interactions. Context Grounding ensures that APA systems operate with enhanced accuracy, personalization, and efficiency, making them far superior to traditional RPA solutions. This article co…

[singh_sumit (Sumit Singh Tariyal)]

Hey @Ezra_24 hope this blog link help you.

Why context is the key to better generative AI | UiPath

cheers

[Ezra_24]

Got a better clarity. Thank you