How to handle the abandoned transaction?

Hi everyone,

I have got a flow which is stuck and the transaction is in abondoned state. What can i do to handle this scenario?

Kindly help me resolve this issue

Hi @sneha_arbole

If the transaction item is in inprogress state it will in same state for 24 hours and after that it go to abandoned state.

Hope it helps!!

We can’t do anything in the flow, If you want to use that abandoned state Queue item, then login to orchestrator β†’ Open queues β†’ Go to abandoned state Queue item β†’ Click on 3 dots β†’ Click on retry queue item.

It will create a new queue item with the same transaction data as new state.

Hope you understand!!

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If a transaction was rolled back after changes were made to the database or other resources, you may need to roll back those changes. Refer to the documentation of your database or other data store used for instructions on how to roll back a transaction. It is important to keep a good record of canceled transactions so that you can analyze them later and take steps to prevent similar situations in the future.