How to get unread emails from email account linked within outlook

Urgent : Can anyone help me how to get unread emails from account linked within main account.

See below :

Main account is first hidden part and Invoice is linked account. I am seeing only main account’s email address from account settings.


Did you tried use desktop outlook activity and in the dropdown are you able to see the invoice. Thanks

I understood that the ‘invoice’ is your shared mailbox.
You can use activity ‘get imap messages’.
But you have to fill IMAP configuration for your mailbox.
example for office365:
email: acccount\shared mailbox upn login\shared_mailbox_upn_login
password: your account password
For shared mailbox settings you should contact with your IT support.

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I am getting an error of "Get IMAP Mail Messages: LOGIN failed."
Can you suggest me here what to do.

Hi @pari_patel

If you have trouble in reading email using gmail even after given correct inputs like port and server.

Please following the below instructions in the case of gmail.

  1. Go to the Less secure app access section of your Google Account. You might need to sign in.
  2. Turn Allow less secure apps on.

Kindly note that, this setting is not available for accounts with 2-Step Verification enabled. Such accounts require an application-specific password for less secure apps access.

For such a case, you refer the below,

Hope this will be useful. Thank you.

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Have a view on this thread where it is used with exchange but still it will work

cheers @pari_patel

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the IMAP settings you should get from your IT department. Maybe they have to enable this option on this mailbox.
I don’t know your configuration. My screenshot was example for office365.

The ‘invoice’ - is it separately email or shared mailbox ?

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