How to get support and usage report in Tasktop
Scenario:- If any integration service does not sync the data from one application to another, collect the 'Support and Usage Report log' and raise the case with Uipath Technical Support.
Steps to collect the log:
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Turn off the Integration.
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Go to Settings -> Click on Troubleshooting -> Set for 1 hour (this turns on trace logging)
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Turn on the Integration.
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Go back to the integration and the field flow page. At the top is an Initiate Sync button. Click on that, will open a pop-up, and it will show you the 2 collections and a project on those sides if supported. Pick the source side and try to start the initiate sync. Wait 5 to 10 mins
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Stop the logging trace under Troubleshooting.
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Go to Help, download support and usage report
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