How to get Incident Details

Help Integration Service
1

Hi All,

I need to get some Incident Details like Defect Number, Assigned To, Description in Service Now using Service Now activities. I have input Incident Number. What are the activities we need to use to get the above details.

Thanks,

1 Like
2

@Lucky1

this is the activity you would use..in the output variables you would get all fields you need

cheers

3

@Lucky1

If you are using Integration Service connection, use Get Record activity and use Select object to select the desired fields like Defect Number, Assigned To, Description.