How to get alerts for faulted jobs?

[ticsrobo.au (Ron Ang)]

Very basic question but I’ve tried following this still don’t get ANY alerts. I am an admin of the orchestrator and specific folder, subscribed to alerts (faulted jobs) but still no luck. Any more detailed guides or demos I can refer to? Anything I missed?

[sangeethaneelavannan1 (Sangeetha Neelavannan)]

Hi @ticsrobo.au Managing Jobs

[ticsrobo.au (Ron Ang)]

I’ve seen that too but I don’t think the answer is there. There is no generate an alert when job is faulted because I think it should be covered here already. But then again, back to my problem - can’t make it work. Were you able to set that up successfully? Thanks!

[sangeethaneelavannan1 (Sangeetha Neelavannan)]

Hi @ticsrobo.au

Check the above settings are done

I got the mail from UiPath

[ticsrobo.au (Ron Ang)]

thanks for your detailed response. I believe I have pretty much the same setting but not getting any alerts. Please see screenshot below:

[sangeethaneelavannan1 (Sangeetha Neelavannan)]

Hi @ticsrobo.au

Do you have any faulty jobs after enabling the alerts and setting up the email?

[ticsrobo.au (Ron Ang)]

Yes. I didn’t enable the email yet though. I just wanted the alerts in Orchestrator. Not email alerts yet at this point.

[sangeethaneelavannan1 (Sangeetha Neelavannan)]

Hi @ticsrobo.au

Click on the alert preference setting
subscribe your alerting events and click on save

[ticsrobo.au (Ron Ang)]

I have that “on” as well. I will log a ticket to UiPath support

[automation_11]

Hey, did you manage to get to the bottom of this. I think i have the same problem