How to Fix this Studio Login Issues

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1

Hi Team,

I Recently Facing this issues.. So many times, how can I fix this login issues

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2

Hi @kauveryrpabot,

Copy the your Orchestrator Url upto Orchestrator_/ then paste and Sign-in

Thanks

3

Hi @iampnkz ,

its not worked.. how to fix?

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4

Hi @kauveryrpabot

please try this apprach:

If Solution works for you please mark as solution.

Thanks & Happy Automation with UiPath

5

Hi @kauveryrpabot ,
The error “No connection could be made because the target machine actively refused it” usually means UiPath Assistant cannot reach the Orchestrator/Automation Cloud URL.

Things to check:

  1. Verify the Orchestrator URL is correct. It looks like a Monitoring page URL was pasted instead of the base Orchestrator URL.
  2. Open the URL in a browser and confirm it is accessible from your machine.
  3. Check if a Firewall, Proxy, VPN, or Corporate Network policy is blocking the connection.
  4. Ensure UiPath Assistant and Robot services are running. Restart the UiPath Robot Service and try again.
  5. Sign out from UiPath Assistant and sign in again.
  6. Clear Assistant cache (%AppData%\UiPath) and reconnect if the issue persists.
  7. If using a self-hosted Orchestrator, verify the server is online and the required ports (HTTPS 443) are reachable.

Thanks

6

Hello @kauveryrpabot,

From what I see in your screenshot, you are using a UiPath Automation Cloud URL, so there are the following configuration possibilities depending on the license you use:

  • (Community License) → UiPath Platform URL → https://cloud.uipath.com
  • (Enterprise License) → UiPath Platform URL → https://cloud.uipath.com/{organizationName} ← Replace {organizationName} with your organization’s name.

(Screenshot UiPath Assistant 2026.0.200 - Community License)

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(Screenshot UiPath Assistant 2024.10.20 - Enterprise License)

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Once this is clarified, if you are still having issues with logging in, I recommend performing the following connectivity tests with the platform. To do this, run the following PowerShell commands from your computer (to open a PowerShell window, press the key combination WINDOWS + R and run the command powershell):

  • Check HTTPS connectivity to the UiPath Automation Cloud platform:
    Test-NetConnection -ComputerName cloud.uipath.com -Port 443

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  • Check the status of the identity server of the UiPath Automation Cloud platform:
    Invoke-WebRequest https://cloud.uipath.com/identity_/.well-known/openid-configuration -DisableKeepAlive -UseBasicParsing -Method Get

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I hope this helps.
Regards.

7

@kauveryrpabot Replace that long URL with https://cloud.uipath.com.

  1. Completely close UiPath Assistant and Studio and reopen them.
  2. Sign in again through the browser.
  3. If it fails, run Test-NetConnection ``cloud.uipath.com`` -Port 443.
  4. If port 443 fails, involve Network/IT to check proxy/firewall/VPN access to UiPath Cloud.

Based on your screenshot, Step 1 is the first thing I would fix before changing anything else.

8

Hi @kauveryrpabot,

The issue is the URL you’ve pasted into the “UiPath Platform URL” field. Replace it with just the base cloud URL and organization (tenant logical name), e.g.: https://cloud.uipath.com/kauvevawzykk

Here are the steps for you to perform:

  • Clear the current URL in that field.
  • Enter https://cloud.uipath.com/<your-organization-logical-name>.
  • Click Sign in again and complete the browser-based login.

If the above steps don’t fix your issue, then check these out as well.

  • Make sure you have internet connectivity and no corporate proxy/firewall is blocking cloud.uipath.com.
  • If your org uses a specific tenant, you don’t put the tenant in this field at all, tenant selection happens after sign-in, inside the Assistant.

I hope this helps.

Cheers!

9

Hi @kauveryrpabot

Please refer below:-