How to fix this issue Unable to start Orchestrator process

Help Orchestrator
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1

Hi,

In UiPath Apps I’m facing an issue while preview it I’m getting an error message "Unable to start Orchestrator process-Invalid response received from Orchestrator. How can I fix the issue.

Thanks and Regards,
Chippy k

1 Like
2

Hello @Chippy_Kolot!

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3

I encountered this issue when trying to start a process in a folder that did not have any machines assigned to it. Do you have both users and machines assigned to the folder the process is in?

4

Was there a fix for this?

5

I encountered this issue today and it took a while to troubleshoot.
First step will be inspect the browser log, that may give you an idea of which process is the issue. you might find something called releasekey. you will be able to find the matching process key under the orchestrator tab in app studio.

I’ve also encountered another issue that caused this error without any releasekey being shown in the error log. Turn out to be a value change triggered process that was still running after the pop up window had closed. It was not able to set the resulting value to a non-existing field.

Good luck in troubleshooting… I do hope the error messages are more meaningful.