How To Fix System Exception Error 1 Message "A Connection Was Successfully Established With The Server "

How to fix the system exception " Error 1 Message - A Connection Was Successfully Established With The Server " ?

Issue Description: On running the msi installer for Orchestrator 2021.10 to Upgrade from 2020.10, the following error appears

System.Exception: Error:-1, Message:A connection was successfully established with the server, but then an error occurred during the login process. (provider: SSL Provider, error: 0 - The certificate chain was issued by an authority that is not trusted.)

Resolution: Perform the below steps

  1. Add TrustServerCertificate=True to all connection strings in,
  • \uipath\orchestrator\uipath.orchestrator.dll.config
  • \uipath\orchestrator\Identity\appsettings.production.json
  • \uipath\orchestrator\Webhooks\appsettings.production.json

  1. Set this to Yes on the IIS machine and verify .

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