How To Fix Permission Issue For Package Folder?

How to fix the error "You don't currently have permission to access this folder" for the package folder?

Symptom: The Robot has trouble to install the project package from the Orchestrator. It may create the folder in the package folder, but when the version folder is clicked, pop-up with message "you don't currently have permission to access this folder" is obtained. If double clicked to enter it, the folder is empty and the job will stay in 'installing package' till it fault with timeout error.


Root Cause: One of the most common cases of folders without access rights is that many users have encountered this situation after the system is upgraded. These folders are often established in the old system. After the new system is installed, they cannot be accessed, deleted or renamed. At this time, even if logged in with an administrator account, there is such a problem.

The reason for this problem is that in an old system such as Windows 7, there may be an old user account.

The user has established a file under this account, and after reaching windows 10, the user will no longer use the user. Therefore, the folder will be locked by the system, and the system will inform the user that he has no permission during operation. For a folder that does not have permission to access, the group or user names to which it belongs is often not found in the list of "combined user names" on the "security" tab of the folder property window. Therefore, the access function of the group or user names to the folder will be denied. If the file in the folder does not have access, the file may be added with read-only attribute, so that the file cannot be edited or modified.


Resolution:

  1. Allowing everyone to enter: Make this folder accessible to everyone. Note that an administrator account or password is required. Follow the steps below to allow everyone access.
  1. Right click the folder you cannot access, scroll down and click Properties.
  2. Click the "Security" tab. To change permissions, click Edit under Group or user names.
  3. Click Add, and then click Check Names.
  4. Select Everyone and click OK.

  1. Change file/folder ownership: For this solution, change the ownership of files or folders that are not accessible. Follow these steps.
    1. Right-click a folder or file, scroll down, and click Properties.
    2. Click the Security tab.
    3. Click Advanced and then Change. You will need an administrator account or password.
    4. Enter your account name and click Check Names, Make sure the "Replace all Child Object Permission Entries with Inheritable Permission Entries from this object" check box is checked, and then click OK.
    5. Select the Replace owner on sub containers and objects check box. Click Apply, and then OK.

  1. Cancel the read-only option: This option is not highly recommended, but can be considered.
  1. Right click an inaccessible folder or file. Scroll down and select Properties.
  2. In the Attributes section, deselect the Read-only option.