Hi Team, I got a use case where i need to create a Jira ticket (with attachments ). when i try to install packages, its not downloading getting an issue. UiPath version which I’m using is 19.10.4 version need support on this . @DanielaD can you please have a look into it and assist me on the same …

please update the uipath version to 2020.then you can install jira packages.

Hi Bachali, I tested using 19.10.4, for UiPath.Jira.Activities I got the same issue (a newer version of UiPath is needed), but UiPath.JiraSoftware.Activities is installing fine and unless you have Jira on Prem, you could use this package to create a Jira ticket. Regards, Daniela

Thanks @sangeethaneelavannan1 and @DanielaD for quick response , we have upgraded the studio version and tried using jira activities but get some authentication problem Error : Jira Scope: Authentication information is invalid. Please check your credentials and try again. getting the above error e…

Hi Daniela, Good News! Jira Activities were working fine now, In properties panel we need to give Jira account password in API Token property,instead of generating new API Token and passing that to properties of jira scope. It worked for me Many Thanks for helping. Regards, Akhil B

Welp, I just spend an entire day looking for errors in JIRA with my team, and the problem was the one you pointed out, I entered the password instead of the token and the JIRA Scope connected! Is there a way to give this topic to the developers so they can path that up. It obvoulsy leads to confusi…

How to create a Jira ticket using UiPath Jira activities

Help Studio

DanielaD (Daniela Dumitrascu) July 13, 2021, 5:26pm 5

Hi Akhil,

Please make sure that for Jira username you use the email address from Atlassian Account profile Atlassian account . Not sure if this is causing the issue, but maybe the link below is helpful for you:

Regards,
Daniela

Jira Scope Activity missnamed field in "token autentication"

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How to create a Jira ticket using UiPath Jira activities

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