How to create a cloud account (a new tenant) in new uipath cloud orchestrator

Option to create a new robot is disabled in cloud platform. How do i create a new robot and add a machine?

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Hi @varunt1411

Welcome to our UiPath Forum! :slight_smile:

Please use the Robots in the Management tab:



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So If a Community user has created a cloud account for himself, He can create only 1 Service/tenant as per his license?

Are Service, Tenant & Orchestrator instance the same?

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can one delete a tenant and create a new one?

Hi @Peter_Gitau

Welcome to our UiPath Forum! :slight_smile:

I think so, but I am not sure. The option is certainly there:

And I suppose the limit of instances is always 1, so if you delete one, you should be able to create one again.

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Yes, all these terms refer to the same thing :slight_smile:


A post was split to a new topic: How do I build mutli-tenancy with on-premise enterprise orchestrator server

I got an Enterprise Trial on UiPath Cloud and I am trying to create several Tenants, but can’t fint this option. I would want to test how this works.

Is this in the Orchestrator URL?<Site URL>/<Service Name>

Where is this login page mentioned here:

First navigate to the Services tab:

You will then have a button to Add Service:

So is each “Service” equal to one “Tenant”?
Is it the same when having the Orchestrator installed on-prem as well?

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Correct, each service is a separate tenant.

Thanks for your quick replies.
I thought the purpose is that it should be possible for us (as a RPA Solution Provider) to have several tenants (clients) using the same Orchestrator (as written here
I want one tenant (client) to be able to see only the part of the Orchestrator (and the robots) that is relevant for them (hence nothing regarding the other clients we have).

When I create a service and add an user to only see that service, that invited user gets access to the following page:< Site URL >/portal_/home. Her he can only see the assigned tenant/service. However, he’s also able to go to the Services page and create new Services, and he’s also able to see all Users.

How can I create a user that only see his own client info? Is that possible?

@P_S You should not be sharing a single account among multiple clients. You should have an account per client and invite all that client’s users into the account. That client can have multiple tenants.

If you want a second client, create a separate account for them.



i did not found the services tab in my screen:

It was simplifies in the meantime :slight_smile: Your services are right there, on the screen you have shown.

You can click Manage on the right for some extra options.

i did not find tha AP

I access !

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Hi @abdel

It looks like it changed a little. Click the drop-down on the left side, next to your Tenant name, and then you will get it here:

I am migrating from other RPA service to Ui Path and I find problems to use the orchestrator.

Specifically, when I try to create a tenant, I receive the following message:

Naturally, by the content message, I presume the Uipath team is already aware but as I could not find any extra information about it and I am still new at the platform, I would like to confirm I am doing nothing wrong. And if there is an expected time to fix the issue.

Thank you in advance and great impressions so far,
Octavio Elliot

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Hi @octavioelliot

Please, do not hesitate to contact our Automation Cloud Support team at this form:

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