How to Configure Cloud Robots to Use AI Units in an Agent Process

[wafflewaffle (waffle)]

Hello,
I created an Agent in UiPath Cloud Studio and successfully published and deployed it. While debugging in Studio works perfectly, I encountered the following error when trying to run the published process.

Insufficient funds: Your account doesn’t have enough credits to complete this source = [Manual]. Please add funds or contact your administrator for assistance.

I’ve already created a robot account in Cloud Robots – Serverless, assigned it to the corresponding folder, and have previously run RPA processes successfully on this serverless machine consuming Robot Units.
Additionally, AI Units are properly allocated to my tenant.

I’d like to know if there’s any specific configuration required to allow a particular user or a Cloud Robot to utilize AI Units when executing a process.

[ashokkarale]

@wafflewaffle

Check if this helps

Error: Insufficient funds: Your account doesn't have enough credits to complete this source = [playground]. Please add funds or contact your administrator for assistance

If this issue is for new accounts then yes, all the above responses are applicable, but if it for a older account this is because, user license management is not enabled, if this is enabled then only we will be eligible for daily entitlements. Navigate to The User License Management is available in your organization’s Admin section, by accessing the Settings tile, and choosing the Advanced tab. Enable Management & now you should be able to run. [image]

[wafflewaffle (waffle)]

Thanks for your reply. I checked the comments you left on the previous post, and I’ve activated the Agent.

I’m currently using an Enterprise Trial license — could it be that I don’t have permission to run an Agent?

According to the official documentation, Agents consume Platform Units, but in my Enterprise Trial license, only AI Units and Robot Units are available as consumables.

If you happen to know anything about this, please let me know!

[ashokkarale]

@wafflewaffle,

Agent requires Platform Units or Agent units. AI Units are used for LLM calls like GenAI activities.

Can you show which license do you have. If you are using Standard Trail then, you should have the required access and units required for the Agent run.

[wafflewaffle (waffle)]

My license is an Enterprise Trial.
I’ve also attached the error that occurred in Studio.
Please refer to this for your review.

[Anil_G (Anil Gorthi)]

@wafflewaffle

looks like on standard trail only during design time you can use that too only till limit..runtime calls are not supported unless purchased

Agents - Licensing

cheers

[ashokkarale]

@wafflewaffle,

Thanks for the details. Looks like it’s limitation of the trail you can run the agent but you can build and test from the Studio Web only.

I would suggest to use Standard trail which give you runtime license as well.

UiPath

Just a heads-up over the fair usage of license, make sure you are using it for learning and trying the features before making the purchase.