To determine if a process is suitable for automation, you need to assess if it is repetitive, rule-based, and has clear inputs and outputs. Consider the volume and frequency of the process, as well as the availability of structured and consistent data. Additionally, check if the existing systems are compatible with automation technologies. Finally, evaluate whether the benefits of automating the process outweigh the costs.
If the process is not suitable for automation, explain this to the business by highlighting factors like complexity, irregular tasks, or high costs. Suggest alternative solutions, such as process optimization or a hybrid approach, to still achieve improvements.