How To Change Admin Email <admin@defaulttenant.com> In On-Premise Orchestrator To Send Alerts To Other Person?

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Changing the admin@defaulttenant.com to a customer email address.

Scenario Description: The admin will have access to alerts, and that it is preconfigured with admin@defaulttenant.com and there is no way to remove the email address on the UI.
Will emails actually go to this address? Is there a way to prevent that?

Resolution:

  1. Check if the below two tables are present and take backup before performing the below:
  • dbo.Users
  • [identity].AspNetUsers

If the 2 tables above are not present in the Orchestrator database, check if the 2 databases (UiPath and UiPath Identity) are available.
Some users might have both tables in one database.

  1. Run the below scripts to update the default email.

Script:

update dbo.Users
set EmailAddress = 'YourEmailHere'
where id = (select Id
from dbo.Users
where EmailAddress = 'admin@defaulttenant.com'
)

and

update [identity].AspNetUsers
set Email='d********o@uipath.com', NormalizedEmail='YOUREMAILHERE'       >> Note that this is in capital letters.
where Id = (Select Id
from [identity].AspNetUsers
where Email = 'admin@defaulttenant.com'
and NormalizedEmail = 'ADMIN@DEFAULTTENANT.COM'
)

  1. After reviewing the changes, verify if the emails are being received after an alert is triggered.