In some cases same record is picked up by multiple robots at the same time from the queue which creates duplication. I want prevent the parallel processing of such kind. One record should be processed by only one robot at a time. Please help
First thing, if the items are in the Orchestrator Queues, it will not happen.
Because once queue item is picked by one robot, other robots will never process the same.
Please check if all robots under one environment.
And the same queue is not getting processed by more than one job.