How to automat the zendesk

how to automate the zendesk can anyone tell, please

if any knows can you please explain I hope I get the replay.

what do you mean by automate zendesk

For example, the user asks some question in zendesk chatbot and the bot will search that question in DataBase and what we stored in the database (answer) I have sent that data to a user how to do this using database

you should look into zendesh that’s don’t have nothing to do with uipath,

if you create faq in your zendesk page, the robot should search into the faq to redirect user