How can I update my surname in Pearson VUE portal

Help Something Else
1

Hi everyone,

I’ve already registered my account in Pearson VUE portal but now I wanted to update my surname, Can anyone tell me how can I update my surname in Pearson VUE portal

2

Hi @Akshaya89

I have faced this challenge. You have to contact Pearson Support. They do not allow it to be changed by the user.

The image displays a form with a highlighted warning emphasizing that the name must exactly match the identification presented at the time of testing, with instructions to contact customer service for information updates unable to be done online. (Captioned by AI)
The image displays a form with a highlighted warning emphasizing that the name must exactly match the identification presented at the time of testing, with instructions to contact customer service for information updates unable to be done online. (Captioned by AI)1134×277 27.1 KB

If this solves your query, Do mark it as a solution
Happy Automation :star_struck:

3

@V_Roboto_V Will this create any problem while taking certification exam?

4

Not really. I did not face any issue

5

@V_Roboto_V ,

The surname that we are providing while registering will it same as identity card?

6

Hi @Akshaya89

Yes. It will be the same as what you registered with.

If you are worried about name mismatch with the one in your ID, Refer the below PDF, it is the guidelines followed by invigilator and the exceptions they can consider. I referred it and decided not to change.

General Guidelines - The administrator must check that the candidate’s name on both forms of ID matches the candidate’s name o

7

@V_Roboto_V
In identity card my name is Akshaya K but while registering I used my name as Akshaya Kulkarni will this create any problem?

8

It WILL NOT create ANY problem.

This image is a table listing types of name discrepancies with matching and non-matching examples, emphasizing the acceptance of abbreviated names on IDs compared to registration names. (Captioned by AI)
This image is a table listing types of name discrepancies with matching and non-matching examples, emphasizing the acceptance of abbreviated names on IDs compared to registration names. (Captioned by AI)1008×271 59.9 KB

If this solves your query, Do mark it as a solution
Happy Automation :star_struck:

9

Hello Team,
I have a doubt when i registered to pearson vue certification i updated by name as N E Vishnu Rekha
But ask per my govt proof it is K N E Vishnu Rekha
Will this affect my exam ??
Do i need to request for name change
If i request for it how long will it take to get it sorted ?

10

Coorection

Hello Team,
I have a doubt when i registered to pearson vue certification i updated my name as N E Vishnu Rekha Kondreddi
But ask per my govt proof it is K N E Vishnu Rekha
Will this affect my exam ??
Do i need to request for name change
If i request for it how long will it take to get it sorted ?