How can I resolve the license error in production?

I possess these robots within the folder “Estudio Clemente”. It is imperative that they do NOT execute unattended on Machine A (my development machine), yet they should operate on Machine B (my production machine, Windows Server).

I constructed a workflow in Maestro for that purpose.

However, upon execution, an error occurs, indicating that there are no licenses available for unattended robots.
2026-01-05 17:57:36.000 GMT−3: Error: Incident at element task_atp: Failure to initiate the Orchestrator RPA job.
Failure to initiate the Orchestrator RPA job - (170007). No user with permissions for the unattended robot could be found in the current folder.

Hi,

For now, can you check if user or robot account who is set as unattended is assigned in the folder at Tenant - Folders menu as the following?

Regards,

1 Like

Hmm, no. I only have these two.

Hi,

It’s necessary to assign user or robot account to the folder.

Which account do you assign?
If it’s the above AutomationUser role user, can you add UR settings (windows credential etc) at Tenant -Manage Access - choose the user and Edit, as the following?

Please note that it’s officially recommended to use RobotAccount.

Regards,

Well, I have added a Robot Account. This account was created so long ago that I can’t even remember how I did it, so it might have some configurations that are not quite appropriate. We’ll see.

Cual seria el siguiente paso?

Hi,

Can you try the following step?

First, entering edit-page of the robot account from Tenant - ManageAccess - RobotAccount - Edit

Next, input credential information etc. for the robot account

Finally, add the robot account to the folder at Tenant -Folder.

Hope this helps you.

Regards,

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I am uncertain if I am mistaken, but i tihnk I have already completed that task using the RobotX account.

What I fail to comprehend is how to establish an association with the production server.

Should I configure something in this part of the production server?

Hi,

Do you already have machine template?
We can connect UR with Orchestrator using ClientID and secret from MachineTemplate page. In assistant Connection Type: ClientID can be used.

It’s also necessary to assign the machine (template) to the folder at Tenant - Folders page

Regards,

1 Like

I once had a robot that was neglected, so I deleted it to recreate it properly, but now I am unable to create it again.
Have the community license changed? Is it possible that I can no longer create unattended robots, not even one as I used to?

HI,

Can you elaborate your problem? Community plan still has Unattended Robot license and we can use it. However, community installer may not support service mode installation.

Regards,

Hi @Matias_Clemente.Arg

  1. Make sure Machine B is created in Orchestrator and has an Unattended Robot.
  2. Assign that robot to the Estudio Clemente folder.
  3. Ensure an Unattended license is allocated to Machine B.
  4. If you don’t want it to ever run on Machine A, remove unattended robot / license from Machine A or don’t assign it to the folder.

Folders don’t block execution by machine robot + machine + license assignment does.

@Matias_Clemente.Arg

You can create an unattended robot but community installer would not support connecting in service mode..

if you are trying to create more users or so in community that restriction has started recently to add only limited users

cheers

If you observe above on second post:

[quote=“Matias_Clemente.Arg, post:5, topic:5707365, full:true”]

[/quote], I previously had an account named RobotX, which was of the Unattended type. Since I had created it a long time ago and could not recall how I had done so, I decided to delete it by following these steps: I navigated to Tenant > Manage Access > Robots, clicked on the three dots, and selected ‘Unassign.’ As you can see, RobotX is no longer present.

Afterward, I clicked on ‘Assign Robot Account’ and followed the procedure to create an Unattended-type robot. However, when I attempted to finalize the process, it informed me that I had reached the maximum quota.

1 Like

If you observe above on second post:

[quote=“Matias_Clemente.Arg, post:5, topic:5707365, full:true”]

[/quote], I previously had an account named RobotX, which was of the Unattended type. Since I had created it a long time ago and could not recall how I had done so, I decided to delete it by following these steps: I navigated to Tenant > Manage Access > Robots, clicked on the three dots, and selected ‘Unassign.’ As you can see, RobotX is no longer present.

Afterward, I clicked on ‘Assign Robot Account’ and followed the procedure to create an Unattended-type robot. However, when I attempted to finalize the process, it informed me that I had reached the maximum quota.

I only wish to utilize a single unattended robot.

@Matias_Clemente.Arg

Well yes those are enforcements even if you delete the old robots…upgrade the plan or if you want community and if its ok to recreate…delete the org and recreate so that you get a fresh quota

https://docs.uipath.com/automation-cloud/automation-cloud/latest/admin-guide/about-licensing#resource-quotas

cheers

1 Like

Oh, so sad! Does this mean I won’t be able to execute workflows with Maestro?

@Matias_Clemente.Arg

If you get a new org you can do all..with the current one there would be limitation to create more users as users quota limit is reached
You can still go and create maestro processes even now and debug them as well

Cheers

Hello, I have successfully created the machine, obtained the secret and the machine key, but when I attempt to join, I encounter the following exception: System.Exception: “https://cloud.uipath”.com/rpasisve/rpasisve/odata/Settings, status NotFound, reason Service Not Found"

The URL of my orchestrator is “UiPath” but ChatGPT suggested trying to add “rpasisve” again. However, it still does not work.

What do you suggest I should do? Is there any configuration missing?

Hi,

It should be https://cloud.uipath.com/[organization name]/[tenant name]

Can you also check the following?

https://docs.uipath.com/orchestrator/automation-cloud/latest/user-guide/connecting-robots-to-orchestrator#connecting-unattended-robots-to-orchestrator

Regards,

1 Like

Perhaps it is because I have the Community version and did not change the name of the DefaultTenant? Should I access “UiPath Orchestrator”? Is my assumption correct?