Thank you all for your help so far. I have got questions for you and I know you’re the ones who can help understand this.
Scenario - Every two hours I extract cases from a queue. In the first hour, I assign cases to staffs (first sheet ). From the second sheet onwards, I am supposed to use vlook up to look for the new cases and assign new cases amongst the staffs along with the old unactioned cases.
I can go up to vlook up and frankly can’t think beyond that as I am new to development. Would really appreciate your help. I would be highly obliged if you can help me understand with Studiox screen.