Hot keys functionality is not working when its applied in service now

Help
1

Dear Friends,

Good Morning!
Kindly help me with the below functionality :

Details :
The requirement is to automate the audit report which is done via service now. I have list of steps to be followed to do the same:

1.open browser
2. Type intro "input filter’
3 .
4 …
5. …
8. Send hot keys

once it reached particular page, i want to do page down function . I applied Hot keys logic here .But, send hot keys functionality is not working as expected and surprisingly it worked for me when i applied the same logic with some other web application . Is there any separate settings required for service now? I have one more query in service now but i will share it in another post.

Apologies, since I’m new users , i was restricted to upload the file.

Kindly let me know if i am not clear with the details.

Thank you.

Regards
Karthikeyan

2

Hi,

 Try using an attach browser and then put the hot key function then it would work.

Capture

Thanks and Regards

3

Hi @karthi88698,

Based on web application selector will change so you need to change.

Regards,
Arivu

4

Thanks for the suggestion Raguvarthan. The fucntionality works in same manner.can you pls suggest me on the next try ?

5

Thanks for the comments Arivu. Im completely new to UI path . Kindly elaborate more on this and suggest how i can move forward.

6

You can refer the below link, how to use the activity and functionality

https://activities.uipath.com

Regards.
Arivu

7

Hi @karthi88698,

After using open browser activity use attach browser activity , there you can give dynamic selector based on the open browser.

better to use any one browser for development.

Regards,
Arivu

8

@karthi88698 sure tell me wat do u need to know

9

Thanks Raguvarthan. I did a mistake while applying your suggestion on Attach Browser. Hot keys concept working fine now. Now i got struck with scroll down and select item functions. I will give a try again and raise a topic if didnt work it out.