# Help with Google extension

**URL:** <https://forum.uipath.com/t/help-with-google-extension/5716608>\
**Category:** Assistant\
**Tags:** question, macos, uiautomation, activities\
**Created:** [February 2, 2026, 12:59pm UTC](https://forum.uipath.com/t/help-with-google-extension/5716608 "2026-02-02T12:59:15Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Nainani\_Vinita](https://sea2.discourse-cdn.com/uipath/user_avatar/forum.uipath.com/nainani_vinita/32/528413_2.png) [@Nainani\_Vinita](https://forum.uipath.com/u/Nainani_Vinita)\
**Post date:** [February 2, 2026, 12:59pm UTC](https://forum.uipath.com/t/help-with-google-extension/5716608/1 "2026-02-02T12:59:15Z")

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I have installed google browser extension on my MAC and i have created an RPA for test website of loan application by UiPath. When I run the automation, the webpage opens in new browser window but it is not able to enter text into fields and the job is failing with the message “Cannot communicate with the browser.  
Make sure that the UiPath extension is configured.”  
Can someone help me on this issue

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**Author:** ![Gokul001](https://sea2.discourse-cdn.com/uipath/user_avatar/forum.uipath.com/gokul001/32/462734_2.png) [@Gokul001](https://forum.uipath.com/u/Gokul001)\
**Post date:** [February 2, 2026, 1:06pm UTC](https://forum.uipath.com/t/help-with-google-extension/5716608/3 "2026-02-02T13:06:49Z")

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Hi @Nainani_Vinita

On macOS, this error usually means the UiPath Chrome extension is not properly connected to Studio.

- In UiPath Studio → **Tools → UiPath Extensions**
  - Uninstall Chrome
  - Reinstall Chrome

- Restart **Chrome + UiPath + Mac**

On Mac, Chrome extension also needs a native host.

- Quit Chrome and UiPath
- Reopen UiPath
- Reinstall extension again from UiPath
- Then restart Mac (important)

Regards,  
Gokul

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**Author:** ![Monali\_Vekariya](https://sea2.discourse-cdn.com/uipath/user_avatar/forum.uipath.com/monali_vekariya/32/264397_2.png) [@Monali\_Vekariya](https://forum.uipath.com/u/Monali_Vekariya)\
**Post date:** [February 2, 2026, 1:24pm UTC](https://forum.uipath.com/t/help-with-google-extension/5716608/4 "2026-02-02T13:24:19Z")

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Hi @Nainani_Vinita

UiPath doesn’t support web UI automation on macOS. The browser may open, but UiPath can’t interact with elements, causing this error. Run the automation on Windows (or a Windows VM) or use APIs instead.

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**Author:** ![Luiza\_Surdu-Bob](https://sea2.discourse-cdn.com/uipath/user_avatar/forum.uipath.com/luiza_surdu-bob/32/65305_2.png) [@Luiza\_Surdu-Bob](https://forum.uipath.com/u/Luiza_Surdu-Bob)\
**Post date:** [February 2, 2026, 6:51pm UTC](https://forum.uipath.com/t/help-with-google-extension/5716608/5 "2026-02-02T18:51:38Z")

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Hi @Monali_Vekariya @Nainani_Vinita

UiPath supports **macOS UI Automation** , both **Browser automation** and **Desktop automation**. More information is available on this page:

> **[Activities - About macOS UI Automation](https://docs.uipath.com/activities/other/latest/ui-automation/about-macos-ui-automation)**
>
> The UiPath Documentation - the home of all our valuable information. Find here everything you need to guide you in your automation journey in the UiPath ecosystem, from complex installation guides to quick tutorials, to practical business examples...

**Browser automation** on macOS is supported for **Chrome** and **Safari**.

@Nainani_Vinita If you worked on **Chrome** , probably you installed the browser extension when you designed the automation in Studio Web, using the **Install extension** button in the **Use Browser** activity. This extension can be used to indicate UI elements in a web page opened in the same browser as the one where Studio Web runs.

But if you want to run the automation locally, either from Studio Web using the **Debug on local machine** option, or on the **local macOS Robot via UiPath Assistant** , there’s one extra requirement: the **Chrome extension** needs to be installed from **UiPath Assistant** , as described here: [Studio - Chrome Extension on Mac](https://docs.uipath.com/studio/standalone/2025.10/user-guide/chrome-extension-on-mac).

This is because local runs rely on the **Native Messaging Host** to enable the communication between the **Robot** and the **UiPath Extension for Chrome**. And the native host is installed only when the **Chrome extension** is added through the **UiPath Assistant**.

Please check whether the **extension for Google Chrome** was installed from **UiPath Assistant** on your machine and let us know if it works.

Since you are working on automations on Mac with Studio Web, I think you might also find [this video](https://www.youtube.com/watch?v=cWGjzuytbyc) useful.

Best regards,  
Luiza

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**Author:** ![pitter7488258450](https://sea2.discourse-cdn.com/uipath/user_avatar/forum.uipath.com/pitter7488258450/32/501418_2.png) [@pitter7488258450](https://forum.uipath.com/u/pitter7488258450)\
**Post date:** [June 5, 2026, 11:24am UTC](https://forum.uipath.com/t/help-with-google-extension/5716608/6 "2026-06-05T11:24:23Z")

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I’d also try closing all Chrome instances and reopening them after reinstalling the extension. I’ve seen that fix detection issues a couple of times.
