HA is an insurance for the robots. We recommend customers fix the problems immediately they become aware of them, using the HA fix recommendations, and not let it run on a ‘flat-tire’.
Licensing summary:
- ‘No Platform SKU’ or ‘Standard Platform SKU’ customers - need to acquire the HA Add on - (10k per year, includes 5k or heals)
- ‘Advanced Platform SKU’ customers have the HA add-on included (5k heals per year)
- Consumables (15 Agentic Units / heal) can be used as fallback once exhaust the included heals
All the details here.
HA recommendations option (and not self-heal) it’s enabled by default for each new deployed process that meets the prerequisites. If the licensing conditions are not met, the process runs normally, without HA intervention.
Regarding Data collection page, we’re fixing that as we speak. Thanks for reporting the issue.
Cheers,
Gheorghe