Getting Text from CITRIX


I am trying to extract text from CITRIX, Able to get the required text if the text is in the Following format Format%201 with Microsoft OCR with scale 3. But facing issues when extracting the text from citrix if the text is in the following formatFormat2. I have tried with Microsoft OCR, Google OCR[With different scales ranging from 0.1 to 5], Get Text.

Thank You