I am trying to get the count of items in a queue. I don’t want to impact the status of the items when I do this and the only way I have found to do this is by using the Orchestrator HTTP Request activity. My plan is to get the queue items using the activity and then get the count from the returned JSON.
I am retrieving the Queue Items currently using the Activity shown in the image. However, I have 2 queues and the activity shown is returning the items for both queues. I only want the items from one specific queue.
How can I filter the HTTP request to only give me the items from one queue?
Thank you for the quick and thorough response. Much appreciated. I swear I had tried the Get Queue Items approach before and that it set all the items to in process. However, I tested that approach again, and it seems to work great. Not sure what I did last time.
I will try out the HTTP request as well for my own sake, but looks like I will go with the first approach for the automation I am working on.