Hello,
Seeking your support for the below use case.
Use case: we have an automation where Bot has its own mail id. But in the end of the execution it should trigger a mail on behalf of client’s Functional Mail Box (which is different mail ID than Bot mail but domain is same only!) to end user using send exchange mail activity. For that exchange mail property is configured with Bot’s ID user name and password and in FROM under sender property it is given Functional mail box ID.
While execution we are now getting exception with message Exception :Mailbox does not exist. So we added catch block to attempt the same using SMTP, where it can able to send mail on behalf Functional mail box. But issue is our client need to see those mails in functional mail box sent items, for their tracking. Unfortunately mails are in sent items of Function mail box even though we are receiving mail from FMB mail ID.
PS : client was able to see mails in sent items in their FMB until last week for more than a year since mails were sent by exchange activity. but for last few days exchange activity failed with above exception.
Thanks in advance.