Getting error while starting the job

[Dominic]

@sushmithaelluru, Refer this,

Make sure Robo service is started

If you have installed the CE & .exe installer, the Robot will not be listed in Services but it is running under the User session(in user-mode). Usually you get this error if the Robot credentials you’ve set in Orchestrator are wrong. Please double check them. For the exact Username you can open a Command prompt and type: whoami . For the password, make sure you type it correctly.

Orchestrator issue in starting job

Hi Mohini, If you are using the .exe setup, the Robot will be in user mode and not as a service. This error occurs when the Robot’s username you’ve set in Orchestrator is wrong. Please double check the username of the Robot you are trying to Start a job on. To be sure, type in command line whoami. If your user is under a domain, you have to set in domain\username format.

Regards,
Dominic