Getting error while running workflow from orchestrator.ERROR_LOGON_FAILURE=ERROR_LOGON_FAILURE=0x0000052E : The user name or password is incorrect

[vidyasak (Sagar)]

Getting this below error recently when triggering workflows from orchestartor Version 23.10.3 . The workflows work fine when i trigger from UiPath assistant but not from orchestrator. The users are added via active directory and robot is installed on cloud windows machine. Looking for assistance on this issue.

Error:
Info: Could not start executor. Logon failed for user ANT\USER. Reason: ERROR_LOGON_FAILURE=ERROR_LOGON_FAILURE=0x0000052E : The user name or password is incorrect…

System.Exception: Could not start executor. Logon failed for user ANT\USER. Reason: ERROR_LOGON_FAILURE=ERROR_LOGON_FAILURE=0x0000052E : The user name or password is incorrect…

[AJ_Ask]

Hi @vidyasak

In unattended robot setting you need specify Domain\Username correctly The domain should match your Active Directory domain. & Password too.

You can find that out in cmd. With command Whoami

Orchestrator Process Run failed

Hi @m.hamdan Goto Tenant–>Manage Access–> Find Your Bot User–>Edit the settings add domain\username you can get it using Whoami in CMD & then add your login password for that user. [image] Hope this helps

Hope this helps

[vidyasak (Sagar)]

I have connected the users via Active Directory. This does not contain the option to enter password. But have added the domain name correctly. but still get the error.

[Anil_G (Anil Gorthi)]

@vidyasak

Please go to tenant → manage access → edit user → unattended setup → peovide creds there

Cheers