Getting error in Extract Document Data - Active learning

Help Document Understanding
, , ,
1

Hi,

I’m getting the following error in the Extract Document Data activity while using the Document Understanding Modern Approach i.e Active Learning:

The image shows a software interface with a runtime execution error message related to document data extraction in UiPath, displaying an internal server error and requesting contact with support for error code guidance. (Captioned by AI)
The image shows a software interface with a runtime execution error message related to document data extraction in UiPath, displaying an internal server error and requesting contact with support for error code guidance. (Captioned by AI)800×332 51.1 KB

The error consistently appears during execution. Could someone help me understand what’s causing this and how to resolve it? I’m attaching a screenshot of the package I’ve used.

image
image668×136 4.42 KB

Thanks in advance!

2

@sayali.p,

It looks like temporary error from UiPath server side. If you are on Community license wait till today and retry. If you are on Enterprise license, raise a issue with Support Portal.

3

Okay, Let’s see
Thanks🙂

1 Like
4

Hi,
I’m still encountering the same error, and I’m currently using the Standard Trial plan.

Thanks,

5

@loginerror, @Monica_Secelean

6

@bharat.c is this error still reproducible? can you please try out our latest activity packs?

7

Hi @Monica_Secelean,
Yes, the error is resolved. I tried it with the latest UiPath version and the updated activity packages.

Thanks.

8

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.