Getting "cannot communicate with IE browser " , when calling through orchestrator API

[Nihar_Rao]

Hey,

I have a open browser activity in my xml file and it is running perfectly when I run it through studio, but I get a error when I call the same workflow using orchestrator API.

I am attaching a pic with all the details

Please help

[loginerror (Maciej Kuźmicz)]

Hi @Nihar_Rao

Welcome to our UiPath Forum!

You could first go through this troubleshooting guide here:

Cannot communicate with Internet Explorer Browser - Troubleshoot steps

Issue Description [image] Troubleshooting steps Approach 1#: Please try troubleshooting steps mentioned in our Kb article Restart the system after implementing the steps in the system Troubleshoot document solves most of the issue , follow the below steps in case if doesn’t work. Approach 2#: If the above mentioned does not work, kindly use “Start Process” activity to open IE and verify . Upgrade IE to version 11 and check if that resolves the issue Approach 3#: Firstly, can you …

You could also try to browse these topics:
https://forum.uipath.com/search?q=Cannot%20communicate%20with%20Internet%20Explorer%20Browser%20status%3Asolved

Each has a post that is marked as a solution to the issue.