Get Outlook Mail Messages: The specified folder does not exist, could anybody help me to counter this error?

[Palaniyappan (Palaniyappan P)]

Hi

I could see in the image that you have mentioned “INBOX” as folder
So ensure that you have a folder of inbox
I believe u must be having it and that should not be an issue

Try with these steps to get this fixed

First check with this UiPath Knowledge base troubleshoot steps

When Running Get Outlook Mail Messages, Error " Encountered: Get Outlook Mail Messages: The Specified Folder Does Not Exist."

When running Get Outlook Mail Messages, the following error is encountered: The specified folder does not exist . Issue Overview: When running Get Outlook Mail Messages, the following error is encountered: The specified folder does not exist [image] Root Cause: This occurs when the specified folder is not accessible to the Robot (user permissions) or for some reason the Robot cannot see it when interacting with Outlook. Diagnosing / Resolving the Issue: Try enabling the Robot Diagn…

Other options as below

1. Make sure the outlook Applications is closed and then retry

2. If that doesn’t work upgrade the mail package
   Design tab → manage packages → project dependencies → UiPath.mail.activities → update to latest version

3. Then if that doesn’t work try removing the activity from workflow and re create it after restarting the studio itself and try again

hope this helps

Cheers @Prem_Kumar07