Get Outlook Mail Messages activity throwing exception if emailbody has Korean characters

[venkata.bachu]

Hi ,

I am working on email automation using outlook and the activity - Get Outlook Mail Messages() is failing if any of the emails has Korean characters in body/from address.

Do I need to install any language pack for outlook ?

sample email body:

Thanks and Regards,
Venkata Bachu

[muhammedyuzuak]

Hi @venkata.bachu,

Can you share the Exception content or screenshot?

Regards,
MY

[Nithinkrishna]

I guess nothing like that. But are you sure of this behaviour?

[venkata.bachu]

Hi MY,
Here is the exception information.

[System.Runtime.InteropServices.COMException (0xE0F04001): Not implemented.
at UiPath.Mail.Activities.GetMailActivity.EndExecute(AsyncCodeActivityContext context,
IAsyncResult result)
at System.Activities.AsyncCodeActivity.System.Activities.IAsyncCodeActivity.FinishExecution(AsyncCodeActivityContext context,
IAsyncResult result)
at System.Activities.AsyncCodeActivity.CompleteAsyncCodeActivityData.CompleteAsyncCodeActivityWorkItem.Execute(ActivityExecutor executor,
BookmarkManager bookmarkManager)]

[venkata.bachu]

Hi Nithin,

I can see outlook mails being read one by one(Unread mails turning to read status). When it hits the email with Korean characters(Outlook mail turns to read status), it raises exception.

[System.Runtime.InteropServices.COMException (0xE0F04001): Not implemented.
at UiPath.Mail.Activities.GetMailActivity.EndExecute(AsyncCodeActivityContext context,
IAsyncResult result)
at System.Activities.AsyncCodeActivity.System.Activities.IAsyncCodeActivity.FinishExecution(AsyncCodeActivityContext context,
IAsyncResult result)
at System.Activities.AsyncCodeActivity.CompleteAsyncCodeActivityData.CompleteAsyncCodeActivityWorkItem.Execute(ActivityExecutor executor,
BookmarkManager bookmarkManager)]