Get outlook mail message ("the specific folder does not exist")

Help Activities
1

Dear all,

Good day.

I would like to get the outlook mail message to check for the undeliverable mail and notify user on this.

When i use the “Get outlook mail message” activity, it keeps on pop up error stated “The specified folder does not exist”.

Kindly advise.

Thank you

2

Hi @irene0227,

Please check the folder name in Get outlook mail message properties. By default it will be “Inbox”.

3

HI, yes i need it to read “Inbox”. I have try for both input " Inbox" in the property or put it blank. Both are not working.

4

If possible can you send the screen shot of mailbox folder and get outlook mail message properties as well.
Thanks

5

get outlook mail message properties

image
image1366×768 86.5 KB

mailbox folder
image

1 Like
6

Hi @irene0227

Try this:-
“Urfullmailboxid\Inbox”

1 Like
7

@Jayesh_678
i have try this, but still the same error pop up