Get Outlook Mail Message Error - Group policy

I am trying to retrieve emails from outlook using the get outlook mail message. I am getting the below error.

Get Outlook Mail Messages: Operation aborted (0x80004004 (E_ABORT))

I’ve seen some other articles saying to check group policies or have my IT department do it. What policies do i need to be checked and what do they need to be so that this activity would work.

Is Outlook open?

Also, a simple search found:

Yes Outlook is open. I do not get any popups

Also that thread is not helpful as i am not sending an email via outlook but i am trying to get an email from outlook (and then save the attachment)