Get OCR Text failure


#1

Scenario:

Get OCR Text failure with error “Google OCR : Scrape returned empty text.” when moving whole Do sequence created by recorder out from Attach Window activity (created by recorder) into an existing Attach Window activity (both using the same selector indeed)

Steps to reproduce:

1/ Create a sequence with Attach Window activity, this sequence contains combination of ImageExists, SendHotkey, TypeInto etc. activities
2/ Record Scrape relative sequence in recorder
3/ Move the Do sequence created by recorder from Attach Window activity (created by recorder) into Attach Window activity (created manually)
4/ run it :slight_smile:

P.S. After disabling the other activities in the Attach Window activity (created manually) Get OCR Text works fine :frowning:

Current Behavior:

OCR Text failure with error “Google OCR : Scrape returned empty text.”

Expected Behavior:

no error indeed

Studio/Robot/Orchestrator Version:

2017.1.6435
Last stable behavior:
Last stable version:
OS Version: V7
Others if Relevant: (workflow, logs, .net version, service pack, etc):


#2

Any idea?


#3

Ive installed the latest version v2018.3.0 and the get OCR Text failure appear. What can i do to solve this problem?


#4

What are you using OCR on? Browser?


#5

No, is a citrix enmviroment


#6

Have you tried the screen scraper wizard with google ocr on the same citrix window? Is it working