Get exchange Mail message cant find mailbox

Hey,
I am trying to read Mail messages from my exchange mailbox.
About two weeks ago I already got my automation to work with the get exchange mail message module. But now when I start my automation I get the error message “The SMTP adress has no mailbox associated”.
What am I doing wrong? I will show you the screenshot of my settings:

my user: “example@examplehost.de
password: “password”
it is an exchange 2013 Server
Server: “https://server123.domain.de
and shared inbox is normaly left blank, but it doesnt matter what I put in I get the error message anyways.

Feel free to ask if you need more information from my side and thank you for your help.

2 Likes

Hey @hanikf

Currently your able to login to your mail through browser with same server link as above ?

Thanks
#nK

Yes the OWA works perfecctly fine.

Hi @hanikf

kindly refer this lnk

can u try using SMTP activity itself instead of exchange

I tried. When I use the Send smtp Mail Message activity I get the error message: “No such host is known”.

1 Like

Do you have the right SMTP server and port details.

Hi @hanikf

may be server provided by you is incorrect

Hi @hanikf

Do you required a VPN connection to access the mail box ?

If so try connecting the VPN and try the activity.

Thanks.

1 Like

I defenitly have the right server adress and port.

I dont use any VPN to connect to the server aswell.

When I put a wrong password in the get exchange mail activity I get the correct error message “not authorized”, so I think the activity finds the server. But what I dont understand is that it cant find the associated mailbox.

Hey @hanikf

Was that working earlier ?

Thanks
#nK

Hey,
what are you refering to?

Thanks

Hi @hanikf

was the same activity working fine before

About 2 weeks ago the “Get exchange mail message” activity worked. I have not changed anything since.

Hi @hanikf
kindly try same activity downgrading the package

Hey @hanikf

I think now I understood your issue.

Could you please show me the props of your exchange activity ?

Thanks
#nK

Thanks for all your replies. I fixed the issue by using the autodiscover method in the activity.
I dont know what went wrong earlier but now it works.

2 Likes

Great @hanikf

happy automation

Same suspect ! :innocent::+1:

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