.Get Exchange Mail activity showing error

Hi
I am facing an error while using Get Exchange mail activity.

**Get Exchange Mail Messages: The request failed. The remote server returned an error: (401) **
Unauthorized.
I am unable to forward mail which contain table formatted data in its body. even if I used htmlbody true option tick.
then I used Get Exchange Mail Message but faced new Error given above
image

Please help, My main concern is to forward mail as it is with table formatted data to recipient
I tried all suggestion provided in Uipath Forum, but none of them work
our exchange server is 2016…
Harish Sharma.

@harishkr.netsoft

Can you check, can you able to send a simple message from this activity with the given credentials?

Let me know

Thanks

Thanks for suggestion it was good idea but not work yes having same error see screen shot, one more thing to ask should i use email id as user name or account id like user id.
our domain is “apac” I used user id as apac???
can you tell what exactly should i use domain
only apac or apac.global.sgs.com as my company name is sgs

see screen shot

Hi @harishkr.netsoft

Could you maybe specify:

  • your Studio version
  • your Mail package version
  • sample of the email in question (a screenshot, or a saved sample email)

This would help in figuring out the issue.

You might also try updating the Mail package to the latest preview version, just to see if the issue wasn’t tackled already.

Please find answer
Studio Version is Community Edition Studio Pro 2020.4.3
Exchange Server is 2016 and attached with AD server.
Mail package version find screen shot below

sample of email is
i receive mail which contain Table in body part , i want to forward this same mail to my external client whose email id is not within our domain or you can say recipient is gmail id.
like below screen
image
please help. if use send outlook activity it don’t work even i tick ishtml or untick in both case not work
then i use send exchange mail activity but it is also not working.
showing me error
image
i know my credential are correct
Thanks in Advance