Get Exchange Email ERROR

[mz3bel (Mohssine HILAL)]

Hello,

Has anyone encountered this kind of error? The activity works from time to time?! Can this be related to Microsoft Security Policy ?

Kind regards,
Mohssine

[Gokul001 (Gokul Balaji)]

HI @mz3bel

Check out this thread

Rootcause: "Get Exchange Mail Messages: One or more errors occurred."

Problem: A process implementing “Get Exchange Mail Messages” stops working out of the blue with the error message “One or more errors occurred.”. Researching the issue brought a handful of posts in the forum re/ the dreaded Get Exchange Mail Messages: One or more errors occurred. Environment: UiPath.Mail.Activites = 1.12.3 UiPath Studio 2020.10.8 UiPath Robot 20.10.8 Analyzing the inbox in question showed: there were 2 or more emails from the same sender at the same hour:minute with …

Hope it will helps

Regards
Gokul

[cprima]

My experience:

1. make a ticket with email admin support
2. get it closed
3. make another ticket
4. get it closed
5. find other channels to backlevel email support and supply exact datetime
6. then they will fix loadbalaning/delegation/… whatever

In my case they found 1 bad server out of “many” by looking at logs and logs and logs.

In the meanwhile I did dependencies up- and downgrades, retry-scopes en masse and anything to keep my process throughput somewhat stable.
The rootcause was fixed in mail infrastructure. Until then I was shooting at angry birds, figuratively speaking…