Get Credential: Could not find an asset Error Code 1002

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1

I have created a credential asset in my orchestrator for one of my workflows. However, when I try to run the “Get Credential” activity, I receive an error saying it cannot find the asset. Any information on a fix would be greatly appreciated.
Screenshot 2022-07-28 124655

2

Are you sure the name of the Asset and what you put into the Get Credential activity are the same?

Is your Robot in the same folder as the Asset?

3

Hey!

Have a view on this thread

Regards,
NaNi

4

Hello @jokano1

  • Make sure you are trying to access the Asset that your studio has connected

Input

  • Try updating the System.Activities package and see how it goes
4 Likes
5

Hi,

Yes, the Asset is the same name and in the same folder as the Robot.

6

Are you sure? These are the two things that cause the error you’re reporting. One of them must be incorrect.

7

Hi,

I checked the forum post you linked and I tested that fix, but it doesnt work. I even tried adding the Asset in different folders, but still could not get it to work.

8

Hi,

I attached two screenshots, one showing the Orchestrator connection in Studio and what folder it shows in Orchestrator. The other shows that the name of the asset is the same. I am looking at the wrong areas for the suggestions you mentioned above?

Screenshot 2022-07-28 145147
Screenshot 2022-07-28 1451471199×351 34.6 KB

Screenshot 2022-07-28 145012
Screenshot 2022-07-28 1450121021×167 13.3 KB

9

In Studio, go to the Resources tab, expand Assets. Do you see the Asset there?

10

Hey @jokano1

Go to Resources Tab in the studio right hand side → Open Assets → See if your credential asset is visible confirms you are on the right folder → Drag and drop that into the designer panel which suggests you with a set of activities and then choose Get Credential which automatically adds props to the activity.

Try this way please which should give positive result !

Hope this helps

Thanks
#nK

11

Hi,

I am looking at my Studio, but I do not have a “Resource” Panel instead I have an “Orchestrator Resources” Panel. Is this Resource panel something that has to be provisioned by an admin to the specific user? I believe this may be the issue at hand.

12

Please use Orchestrator Resources only.

13

This is the tab I have, not the “Resources” one. And the only thing in the tab is a link to my orchestrator.
Screenshot 2022-07-28 212830

14

What’s the version of your studio please ?

15

Studio Pro 2020.4.1

16

@jokano1 Did you try updating the System.Activities Package

Capture

17

Okay so your asset type is also credential right ?

18

the steps you should remember check

robot connected with orchestrator
asset name with case sense
permission for specific role